Your 9b999 Account: Deposits, Withdrawals and Verification

To add funds, head to the deposit section inside your account wallet. We support bKash, Nagad and Rocket as your primary channels — each one connects directly to the cashier so the amount hits your balance without manual steps on our side. Select your preferred wallet, enter the amount you want to load, then confirm the transfer from your wallet app. The

balance update appears in your account once the transaction clears on the wallet network. We do not add fees on our end for standard wallet deposits, though your wallet provider's own charges may apply. Always use the exact account reference shown in the cashier to avoid delays.

Account verification is the step that keeps your wallet safe and your withdrawal path open. Without it, withdrawals cannot be processed — so completing this early means you're never held up when you want to cash out. We ask for a copy of your national ID or passport and a recent document that confirms your name and address. Upload these through the

verification section in your account settings; our team reviews submissions and confirms the outcome via your registered contact. Verification also means that if you ever need account recovery support, we can confirm your identity quickly and get you back in without unnecessary back-and-forth.

When you want to move winnings out, go to the withdrawal section in your account wallet and pick the wallet you want to receive the funds — bKash, Nagad or Rocket. Enter the amount you wish to withdraw and confirm that the wallet number you enter matches the one on your verified account. Withdrawals are only processed to accounts that have completed

identity verification; this protects your funds and keeps the payout going to the right person. Once submitted, the request enters our processing queue. We handle withdrawals in the order they arrive, and you can track the status inside your account at any point.